• Fast, simple and available whenever you need it, 24/7
  • Safe and secure access with our Online Security Device
  • Move money with ease – transfer between your own accounts, pay bills, pay others within New Zealand and overseas
  • Access your transactional history and eStatements
  • Open accounts and term deposits online
  • A single, unified view of all your international HSBC accounts with Global View
  • Transfer funds between your international HSBC accounts in real time and free with Global Transfers

Online Security Device

HSBC’s Online Security Device (OSD) provides superior protection from a large variety of attacks, including fraudulent and spoof websites, spyware, phishing and trojan horses.

The OSD will need to be used every time you log on to internet banking and when completing certain transactions such as transfers to a third party or changing your personal details online.


If you have any questions related to HSBC New Zealand Internet Banking or Online Security Device please take a look at the frequently asked questions link below. If you don’t find the answers you are looking for, please call us on 0800 028 088.

Staying Safe Online

Protecting you at every step, from 24/7 account monitoring to encryption and password protection

  • To protect your account, we have a global network of security experts who work round the clock to identify threats and investigate suspicious activity
  • If we see something unusual that doesn't fit your banking profile, we'll try to stop the transaction being completed and contact you to check if it's valid
  • In case you're concerned about online fraud, you can be sure that we're doing everything we can to prevent it and help you keep your personal information and your money safe


To get started with internet banking, you need the following:

  • A Personal Banking Number (PBN)
  • A Personal Identification Number (PIN)
  • An Online Security Device (OSD)

Have all of these?

If you are missing any of the above, call us on 0800 028 088 and we can help you get set up for Internet banking.