As New Zealand and the world collectively respond to the rapidly evolving COVID-19 situation, we want to provide you with an update on HSBC New Zealand’s operations. We have been monitoring the situation very closely and liaising with government, regulators and public health officials. Our priority is the wellbeing of our customers and employees.
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We're here to help
COVID-19 Hardship Assistance
If you are an HSBC customer facing potential hardship as a result of COVID-19, we have solutions that may be able to help.
Ways to bank with us
We’re here for you. Find out how you may manage your banking from the comfort of your own home.
Protect yourself from scams
Please note that there has been a significant increase in fraud globally during the COVID-19 outbreak. Please take extra care, especially when transacting online.
Contactless card transaction limit
Your contactless card transaction limit has been increased to $200 to protect you against COVID-19.
Further support and information
Government financial support
In response to COVID-19 the Government is acting to support the economy with a multi-billion dollar support package which includes:
- A wage subsidy scheme
- Business cash flow and tax measures
- Leave and self-isolation support
- Help with essential costs
For more information, please visit the Unite against COVID-19 New Zealand Government website.